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What to expect as a New Patient

Coming to a new chiropractic office can be daunting for many, especially if this is your first time seeing a chiropractor. We offer an initial consultation to first determine if we can help with your problem.


We are going to make that transition much easier for you, outlining exactly what to expect in your first discussion with the chiropractor.


Once you have made your booking, which you can do online here, you will have an allocated time. You will receive a confirmation email prior to your first visit to confirm your time with you, and a link to the new patient paperwork.


In order to gather all the information necessary to help you best, you will be asked to fill out our initial paperwork. This form outlines your current problems and asks questions about your health history and profile.

Our step by step process 

STEP 1 – You will sit down with one of our chiropractors and explain your current problem. Our chiropractors will ask you further questions about your health and your history to fully understand how best to help. Our number 1 priority here is to ensure you feel UNDERSTOOD.

STEP 2 – Once we have all the information about your health, if our chiropractor feels they can help you, you can proceed with a paid examination. The comprehensive examination will include a posture exam, neurological and orthopedic examination, plus a chiropractic examination.

The chiropractor will examine your entire body as a whole, not just the area that is in pain.

STEP 3 – Once the examination is complete the chiropractor will sit down with you and explain the findings. We make sure to do this in an easy to understand way.

STEP 4 – First Adjustment. After the examination, if it seems that you are a candidate for chiropractic care, the chiropractor will provide your first chiropractic adjustment. Depending on you, your preferences, body type and condition, your chiropractor will use appropriate techniques. If you are not a candidate for chiropractic care, we will refer you to the person who can best help you.

STEP 5 – In order to get the full picture of your spinal health, you may be referred for spinal x-rays.

STEP 6 – Your next appointment, your chiropractor will explain your condition in further detail and if you were referred for x-rays, walk you through the x-ray findings. The chiropractor will outline treatment options, explaining costs and recovery times. There will be no hidden surprises with our care. From here, we will work together to help you achieve your goals. Your subsequent appointments will consist of treatments only. Re-examination will be performed periodically.


You will never feel rushed in your treatments. Your chiropractor will always examine your body at each visit and adjust where necessary.

Opening Hours

Mon                  12pm - 6pm

Tue                    10am - 12pm

Wed                  12pm - 6pm

Thu                    Closed

Fri                      10am - 4pm

Sat & Sun          Closed


Schedule Online

Appointments can be easily scheduled online. A credit card is accepted at the time of scheduling to maximize the efficiency of the appointment. Complimentary Consultations will not be charged unless a mutual agreement to proceed with the exam and treatment are verbalized.

No-shows and cancellations made less than 24 hours in advance may be ineligible for a refund.

Patient Information

Cash, Credit Cards, Flexible Savings Accounts, and Health Savings Accounts are accepted for payment. A receipt can be provided upon patient request for potential Health Savings Account (HSA) or Flexible Spending Account (FSA) reimbursements. Motor Vehicle Accidents, Personal Injuries, Workman’s Comp, Medicare, and most insurances are not accepted.

Dr. Vicki is in-network with United Healthcare Insurance.

(Insurance benefits and eligibility inquiries are a courtesy service to assist with fiscal planning and is NOT a guarantee of payment or coverage. Actual costs may vary based on claims processing and are quoted by the insurance company specific to the date of verification.)

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